Frequently Asked Questions



  • Why are you called “Global Synthetic Ice” if you sell something better than “synthetic ice”?

    Here is the story:
    “When we started we were called “Super-Glide Skating” (2000) the term “Synthetic Ice” was not used yet. When the search engine Google was developed they put companies into groups by terms that described the business. The term “Synthetic ice” was chosen to group all companies that offered a product to skate on that was not ice. I did not agree with this because it is not “ice” but the name continued. We changed our name to “Global Synthetic Ice” to fit this category in 2006. Now we have found many products sold are just basic plastic not even close to Super-Glide and we want customers to know this fact.” – Perry Boskus, President Global Synthetic Ice  
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  • What is Super-Glide®?

    It’s a high-tech plastic that you can skate on. Super-Glide® is a synthetic ice skating surface composed of a proprietary blend of polymers that permit a skate blade to glide as smoothly as on real ice. Correct density is very important, too hard and the blade slips out, too soft and the surface is very slow, Super-Glide is just right. 
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  • How does Super-Glide® work?

    Skating on ice means gliding on a thin layer of water as the blade’s friction generates heat and melts the ice surface. Skating on Super-Glide® causes the same friction and heat, which releases lubricants chemically engineered into Super-Glide®. This sets Super-Glide® synthetic ice apart from all competitors. Older synthetic ice surfaces required silicone lubricants. When skate blades cut through the silicone and hit dry spots, skaters felt undesirable "chatter" that increased friction and made skating harder. Super-Glide®’s unique formula eliminates "chatter" and allows the blade to glide smoothly.
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  • What is the Size and Thickness of Super-Glide®?

    Super-Glide® panels are available in two standard sizes. Super-Glide® Heavy-Duty panels measure 48" x 96" x 1/2" (122cm x 244cm x 1.27cm) and weigh approximately 80 lbs (36 kg) each. Super-Glide® Ultra panels measure 48" x 48" x 3/8" (122 cm x 122 cm x 0.95 cm) and weigh approximately 33 lbs (14.96 kg) each. Heavy Duty panels are recommended for commercial installations. Ultra panels are lighter, reducing shipping costs and making installation easier. The smaller home panels can easily be installed by one person.
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  • How does Super-Glide® fit together?

    Super-Glide® uses our Patented assembly method which makes the surface move as one. Expansion and contraction used to be a problem, not any more. The surface is engineered to withstand forces over 200,000 pounds, allowing any size surface to be built inside or outside in extreme temperatures. The system also has tabs on the sides of the panels that eliminate vertical movement. This is the most advanced system to date.
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  • How do you clean the Super-Glide® surface?

    Pressure washing restores the surface to new condition with slight scraches that do not affect the skater. A leaf blower can clean away shavings. Heavily polluted rinks can be cleaned with a non-bleach cleaners (Simple Green) and then rinsed with water.
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