Our Warranty


Global Synthetic Ice warrant only to the original purchaser that the Super-Glide® SLICK Synthetic Ice Skating Surface will be free from defects in material and workmanship under normal use and care for a period of 3 years from the date of purchase. As used in this Warranty, “defects” mean imperfections in components, which substantially impair the utility of the product during the warranty period. Our warranties are not transferable

Our obligation under this limited warranty shall be limited to repairing the product or, at our option, replacing it with a comparable new or reconditioned product. Global Synthetic Ice may require independent confirmation of claimed defect. Replacement parts will be warranted for only the remaining period of the original Warranty. This Warranty does not cover the cost of assembly or disassembly, labor, or any other incidental costs involved in the removal of a defective part or the installation of the replacement part.

This limited warranty applies under condition of normal use only. Warranty void when outdoor Rinks placed on concrete or asphalt do not use Substratum. The warranty does not apply to defects that result from accident, misuse or abuse, intentional damage, alteration or modification of the product, negligence, hockey goalie training, fire, flood, or other acts of God, or use of the product in a manner inconsistent with its intended use.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Outside the United States, specific legal rights may vary depending on the country of residence of the original purchaser.

For warranty inquiries or claims, you may contact Global Synthetic Ice at 305-218-2966 or e-mail us at support@globalsyntheticIce.com. Global Synthetic Ice may require warranty claims to be submitted in writing to: Global Synthetic Ice 146-B Dunbar Ave. Oldsmar, FL 34677 USA